Hours over the festive period
The Clearing House will be closed on Christmas, Boxing Day and New Year’s Day. From 25th December through 2nd January the Clearing House will only be responding to urgent emails. Any urgent requests should be emailed to CH@mungosbroadway.org.uk. All other queries will be responded to from the 5th January.
What we do
The Clearing House team assesses rough sleepers and former rough sleepers to confirm their eligibility and suitability for the Rough Sleepers Initiative (RSI). Clearing House also co-ordinates the lettings for all the accommodation provided by Registered Social Landlords (RSLs) under the RSI scheme. Once in this accommodation, former rough sleepers receive support from Tenancy Sustainment Teams (TST) to maintain their tenancy and also assistance to move on when they no longer require support.
Our aim is to ensure RSI accommodation is available for and allocated to single homeless people who have slept rough or are sleeping rough on the streets of London. Our task is to match homeless people, who meet the RSI criteria, to suitable accommodation that meets their needs and to work with RSI partner agencies to do this in the most effective way. In delivering the service, we work in partnership with approximately 50 Housing Providers (RSLs) to deliver the accommodation and over 30 organisations refer rough sleepers to the Clearing House for housing.
The initiative has been running for more than 20 years, has resulted in over 12,000 new tenancies and protected exclusive access to more than 3,700 one bed and studio flats for current and former rough sleepers.