Broadway conducts a biannual client satisfaction survey called The Pulse. For new services, we make sure to run the survey one year on, to ensure that we are providing satisfactory services to our clients.
Please see the Pulse Survey results of November 2011, covering Broadway’s Core and Cluster services in Hammersmith and Fulham.
Later in 2012, we are conducting the main survey, covering all projects across the organisation. The report will be published here.