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Brief Introduction to CHAINCHAIN is a database containing details of individuals, assessments of their needs, contacts and interventions. It is compiled by agencies in London that work with those rough sleeping or engaging in other street activities that cause concern in communities and need a welfare response The information is gathered to enable agencies to liaise effectively to deliver services to individuals whose lifestyles make it complex to organise effective and sustainable interventions in multi-agency settings. Those with access to CHAIN data are voluntary organisations that provide services to the street population, local authorities with responsibility for delivering the homelessness strategy for their borough, and central government which has overall responsibility for homelessness policy. Having a CHAIN record does not give any individual automatic rights to access accommodation or services. However the record of someone's support needs and their history of contact with services may contribute to a successful referral to gatekept or limited resources. For example, a record on CHAIN that someone is a verified rough sleeper is usually required before an individual can access accommodation via the Clearing House. In general, for members of the street population having a CHAIN record will aid workers to effectively link them into available services. Information about an individual on CHAIN can help a worker to make the case that the person is in need of a given service, and so aid their access to it. |
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