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Charlotte Yankah, Finance Officer

"…although I had no formal qualifications for the post, the Chief Executive believed that it was something that I could do if given the necessary training, guidance and direction."

Michael McKenzie, Client Training Officer

“I like the fact that every day is different and that I can help make a difference to our clients."

June Lewins, Head of Supported Housing

"The people and the working atmosphere are brilliant and this has made it a very difficult place to leave!"

Jummai Asanga, Caretaker Co-ordinator

"Broadway allows you to be who you are and provides you with the tools to become who you can be."

Charlotte Yankah
Finance Officer

I joined Broadway in October 2001 as a temp. In January 2002, I applied for a temporary vacancy which came up in the Finance Department.

I had no formal qualifications for the post but the Chief Executive believed that it was something that I could do if given the necessary training, guidance and direction. In August 2002, I was made permanent.

 There are a number of training packages at Broadway that are designed to suit each member of staff. I have so much more knowledge now than when I first came. Opportunities are also open internally, therefore there is the chance to move on within the organisation. The flexible working hours, training opportunities and working environment have made me enjoy my time here and I like that because it makes my work less burdensome.

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Michael McKenzie
Client Training Officer

I joined the organisation as a Housing Support Worker. I felt that the organisation had some good ideas as well as clear goals. When I attended the initial interview I was also very impressed with the team spirit and friendliness within the office.

I began as a Housing Support Worker in January 1996. The work was very challenging and enjoyable. In 1999, the opportunity arose for me to apply for an internal position as an Employment Development Worker. I applied for the post and I was fortunate enough to get the job. In this post I was given the time and support to develop my training and client training skills which resulted in my qualification in teaching - something I would have never thought possible when I first began at Broadway. With this knowledge and experience I was promoted to Client Training Officer where I offer training and support to clients and partner agencies.

The things I like about this organisation are my colleagues and the flexibility of the organisation. We are a diverse group of people from different backgrounds and with different experiences.

I also like the fact that everyday is different and that I can help make a difference to our clients. I would recommend Broadway to any individual who wants to achieve things within the homelessness sector.

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June Lewins
Head of Supported Housing

In September 1992 I was recruited as a Housing Support Worker. After 2 years, I was promoted to Team Leader where I supervised a team of 4 staff. Over eight years I took on extra responsibility and managed a number of teams. In April 2002 I applied for the Head of Supported Housing Services, which I currently hold.

I have always been impressed by the development opportunities available at Broadway. The high numbers of staff who have gone on to specialist and line management roles both in Broadway and beyond is testament to this.

Training is well structured and monitored, and staff evaluate all training they take part in which is fed into their supervision and appraisal process. The people and the working atmosphere are brilliant and this has made it a very difficult place to leave! We recruit excellent, innovative and enthusiastic staff who are supportive and committed to clients, each other and Broadway’s aims and objectives. This creates a great working atmosphere which is professional yet relaxed.

My greatest achievement has been becoming part of the Senior Management Team which allows me to have a strategic input into the organisation for which I have a deep commitment and respect. I manage a team of excellent managers, who work very hard, support their teams (and me!) and endeavour to provide an effective service to clients.

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Jummai Asanga
Caretaker Co-ordinator

As someone that had briefly tasted homelessness in London some years back, I developed a keen interest in housing. I wanted to be part of a group of people who made a difference and gave people who needed help a chance to start again.

I think there are two main reasons why I joined Broadway, to give to others what I never received and to satisfy my curiosity of how the housing system in London varied so much in the way it affected single homeless people.

I first joined the organisation as a trainee. I was placed in the Supported Housing West team and started working with 16 clients. Six months into my trainee post I successfully applied for a position as a Supported Housing Worker, where I provided housing management and resettlement support to 24 clients. I continued to receive a high level of support, which motivated me to apply for the post of Caretaker Co-ordinator, the position I currently hold.

Broadway has a great induction programme and encourages a good level of resource sharing and internal training programmes. I feel that Broadway operates an effective equal opportunities policy and feel that the working climate amongst the staff on all levels is welcoming and supportive.

I would certainly recommend Broadway to others, because they allow you to be who you are and provide you with the tools to become who you can be. I find that people are always searching to get the best out of me, even when I don’t know it’s there.

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